All You Need to Know about MTN Goody Bag Social Bundles

MTN Good Bag Frequently Asked Questions

• Can I access all social media apps with MTN Social Bundle?Yes, you can access Facebook, WhatsApp, Instagram, WeChat, 2GO, and Eskimi apps at the same time if you subscribe to any of the ALL SOCIAL BUNDLE plans.
• Will I receive the data allowance on every subscription to social bundle( s)Yes, you will receive data allowance on every subscription to social bundle(s).
• If I have an existing data bundle or bonus and subscribe to Social Bundle( s), which data will deplete first while browsing?You will be charged first from your Social Bundle data allowance, then any active data bonus before charging from your data bundle.
• How do I check my Social bundle balance?A.  To check your Social Bundle balance, dial *131*4#.
• Will I be able to browse all internet sites or App with my data allowance after subscribing to Social Bundle?No, you will ONLY be able to browse the social network or instant messaging services that you have subscribed to.
  E.g. Subscription to Facebook, WeChat and WhatsApp bundles will only grant you access to Facebook, WeChat and WhatsApp respectively.
• Will I have to re-subscribe to the same Social Bundle(s) before my subscription expires?A. Your subscription will be auto-renewed on the day of expiry as long as you have enough airtime but you will receive a notification message before renewal and after renewal.
• Will I be able to roll over my unused social bundle data allowance?No, you will NOT be able to roll over your unused Social Bundle data allowance after renewal.
• How do I stop the automatic renewal of any of the social bundles?A. You can stop autorenewal by sending STOP+keyword for single Social Bundle e.g. STOPWCM to 131 for WeChat monthly plan, and NO+keyword for All Social Bundle.

How to Stop Autorenewal of MTN Good Bag Social Bundles

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Weekly

Monthly